It’s normal to feel sad or worried sometimes, especially when life gets tough. Sometimes, you might need some help to feel better again. If you’re struggling with your mental health, support is available. The services and organisations listed below are available to help. Browse the list to find a support provider that best meets your needs, or talk to your GP or health professional.

Emergency/crisis support

Aboriginal and Torres Strait Islander support services

  • Link Up (Qld)

    Link-Up (Qld) are a dedicated team offering Aboriginal and Torres Strait Islander people the chance to reconnect with family and understand their identity. Link Up (Qld) are a not-for profit organisation providing services at no cost.

  • Murri Watch

    The Murri Watch project was established in response to recommendations of the Royal Commission into Aboriginal Deaths in Custody. Murri Watch provides a range of services to support Indigenous people residing in Queensland affected by public drunkenness, detained in local correction centres and at risk of homelessness.

  • Gallang Place Indigenous Counselling Service

    Gallang Place Aboriginal and Torres Strait Islander Corporation Counselling Services is an organisation aiming to help all Aboriginal and Torres Strait Islander communities grow stronger by providing culturally appropriate counselling and support services.

Alcohol and drug related support services

  • Alcohol and Drug Information Service (ADIS)

    The ADIS provides information, advice, referral, intake, assessment and support 24 hours a day for people in Queensland with alcohol and other drugs concerns. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.

  • Counselling Online

    Counselling Online provides assistance to Australian residents concerned about alcohol & other drugs. Counselling Online’s primary service is online text-based counselling for people concerned about their own drinking or drug use. The service is equally available to people concerned about a family member, relative or friend.

Domestic and family violence support services

  • DVConnect Womensline

    DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week crisis response telephone helpline for women who want to escape domestic and family violence. They offer free, professional and non-judgmental telephone support to you, wherever you live in Queensland.

  • DVConnect Mensline

    Queensland Transcultural Mental Health Centre is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.

  • Elder Abuse Helpline

    The Elder Abuse Helpline offers confidential information, support and referrals for older people experiencing abuse and anyone who witnesses or suspects the abuse of an older person. The service operates 9am to 5pm, Monday to Friday. Voice messages can be left outside these hours.

LGTBIQ+ support services

  • QLife

    QLife provides anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country.

Support services for men

  • MensLine Australia

    MensLine Australia is a free telephone and online counselling service for men with emotional health and relationship concerns.

  • DVConnect Mensline

    DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.

Transcultural and Culturally and Linguistically Diverse

  • Harmony Place

    Harmony Place is a community-based multicultural organisation that provides culturally responsive services to strengthen the mental health and wellbeing of people from culturally and linguistically diverse (CALD) backgrounds.

  • Queensland Transcultural Mental Health Centre

    Queensland Transcultural Mental Health Centre is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.

Youth support services

  • Kids Helpline

    Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.

  • Headspace

    Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.

  • Youth Beyond Blue

    Youth Beyond Blue aims to empower young people aged 12–25, their friends and those who care for them to respond to anxiety and depression. We support and promote environments and settings that build on strengths of young people and respond to ongoing change.

  • Eheadspace

    eheadspace provides online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.

  • Youturn

    Youturn Youth Support is a not-for-profit organisation helping young people in need under 25 years old to build better lives. Youturn support people across Southern Queensland from their main work locations in Tewantin, Maroochydore, Gympie, Caboolture, Toowoomba and Bundaberg.

Other support services

  • Beyond Blue

    Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

  • Mental health access line

    To be put in touch with public mental health services call the Mental health access line 1300 MH CALL (1300 642 255). This access line is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service

  • DVConnect Sexual Assault Line

    DVConnect Sexual Assault Helpline offers Queensland callers telephone support and counselling to women, men and young people, who have been sexually assaulted or abused; providing a sensitive, non–judgmental service.

  • SANE Australia

    SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness. SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.

  • GriefLine

    GriefLine listens, cares and supports people experiencing loss and grief, at any stage in life. GriefLine is Australia’s only dedicated loss and grief national telephone counselling service. GriefLine provides anonymous support and specialist counselling services to individuals and families. All calls are confidential and are free.

  • PANDA

    Perinatal Anxiety & Depression Australia (PANDA) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.

  • Homeless Hotline

    Homeless Hotline is a 24/7 telephone information and referral service for people who are experiencing homelessness or are at risk of homelessness.

  • Open Arms - Veteran and families counselling

    Open Arms provide professional, confidential service, with 24/7 support available to all current and ex-serving ADF members and their families.

Last updated: January 2023