It’s normal to feel sad or worried sometimes, especially when life gets tough. Sometimes, you might need some help to feel better again. If you’re struggling with your mental health, support is available. The services and organisations listed below are available to help. Browse the list to find a support provider that best meets your needs, or talk to your GP or health professional.
Emergency/crisis support
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Triple Zero (000)
Dial Triple Zero (000) for Police, Fire and Ambulance in an emergency or go directly to your local hospital emergency department. Hearing impaired callers can dial 106 by TTY or use other National Relay service in an emergency.
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Lifeline
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
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Suicide Call Back Service
Suicide Call Back Service is a nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.
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Beyond Blue
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
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Mental health access line
To be put in touch with public mental health services call the Mental health access line 1300 MH CALL (1300 642 255). This access line is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service
Aboriginal and Torres Strait Islander support services
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Link Up (Qld)
Link-Up (Qld) are a dedicated team offering Aboriginal and Torres Strait Islander people the chance to reconnect with family and understand their identity. Link Up (Qld) are a not-for profit organisation providing services at no cost.
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Murri Watch
The Murri Watch project was established in response to recommendations of the Royal Commission into Aboriginal Deaths in Custody. Murri Watch provides a range of services to support Indigenous people residing in Queensland affected by public drunkenness, detained in local correction centres and at risk of homelessness.
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Gallang Place Indigenous Counselling Service
Gallang Place Aboriginal and Torres Strait Islander Corporation Counselling Services is an organisation aiming to help all Aboriginal and Torres Strait Islander communities grow stronger by providing culturally appropriate counselling and support services.
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13 YARN
13YARN is a free and confidential service, with Aboriginal and Torres Strait Islander Crisis Supporters available 24/7 to yarn to.
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Aboriginal and Torres Strait Islander family history
If you want to find out about where you come from, there are places that can help you trace your family history.
Alcohol and drug related support services
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Alcohol and Drug Information Service (ADIS)
The ADIS provides information, advice, referral, intake, assessment and support 24 hours a day for people in Queensland with alcohol and other drugs concerns. They offer services for individuals, their family and friends, general practitioners, other health professionals and business and community groups.
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Counselling Online
Counselling Online provides assistance to Australian residents concerned about alcohol & other drugs. Counselling Online’s primary service is online text-based counselling for people concerned about their own drinking or drug use. The service is equally available to people concerned about a family member, relative or friend.
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National Alcohol and Other Drugs Hotline
This hotline provides confidential support for people struggling with addiction. You can call the Alcohol Drug Information Service (ADIS) 24 hours a day, 7 days a week
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Family Drug Support
Supporting families and friends of people who use substances as well as bereaved families in Australia.
Domestic and family violence support services
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DVConnect Womensline
DVConnect’s Womensline is Queensland’s only 24 hour, 7 days a week crisis response telephone helpline for women who want to escape domestic and family violence. They offer free, professional and non-judgmental telephone support to you, wherever you live in Queensland.
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DVConnect Mensline
DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.
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Elder Abuse Helpline
The Elder Abuse Helpline offers confidential information, support and referrals for older people experiencing abuse and anyone who witnesses or suspects the abuse of an older person. The service operates 9am to 5pm, Monday to Friday. Voice messages can be left outside these hours.
LGTBIQ+ support services
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QLife
QLife provides anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. QLife services are free and include both telephone and webchat support, delivered by trained LGBTI community members across the country.
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Diverse Voices
Peer counselling service for gay, lesbian, bisexual, transgender and intersex people and their families and friends. Phone lines are open from 3 pm to midnight.
Perinatal care and parent support
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PANDA
Perinatal Anxiety & Depression Australia (PANDA) supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood. PANDA operates Australia’s only National Helpline for individuals and their families to recover from perinatal anxiety and depression, a serious illness that affects up to one in five expecting or new mums and one in ten expecting or new dads.
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Parentline
Support, counselling and education for parents.
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Peachtree House
Peer-led support for parents experiencing emotional wellbeing challenges during pregnancy and early parenthood.
Post suicide bereavement support services
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National Indigenous Critical Response Service
National Indigenous Critical Response Service provides support to individuals, families and communities impacted by suicide loss.
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StandBy Response Service
StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide.
Support services for men
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MensLine Australia
MensLine Australia is a free telephone and online counselling service for men with emotional health and relationship concerns.
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DVConnect Mensline
DVConnect Mensline offers specialist assistance for men who are seeking help and looking for ways to address their own use of violence and other destructive patterns in their personal lives and relationships, as well as those who may be (or have been) victims of violence themselves. Mensline also receives calls from family members, parents and friends seeking information about issues of domestic or family violence.
Transcultural and Culturally and Linguistically Diverse
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Queensland Transcultural Mental Health Centre
Queensland Transcultural Mental Health Centre is a specialist state-wide service that works to ensure people from culturally and linguistically diverse (CALD) backgrounds receive culturally responsive mental health care and support.
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Multicultural Connect Line
Telephone counselling for people from Culturally and Linguistically Diverse backgrounds.
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Fortify Health Group (formerly Harmony Place)
Mental health services for culturally and linguistically diverse backgrounds and communities.
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Telephone Interpreter Service
If you require translation, please ask the telephone support service to use the Translating and Interpreting Service by phoning 131 450.
Youth support services
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Kids Helpline
Kids Helpline is Australia’s only free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25.
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Headspace
Headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing.
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Youth Beyond Blue
Youth Beyond Blue aims to empower young people aged 12–25, their friends and those who care for them to respond to anxiety and depression. We support and promote environments and settings that build on strengths of young people and respond to ongoing change.
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eheadspace
eheadspace provides online and telephone support and counselling to young people 12 - 25 and their families and friends. If you’re based in Australia and going through a tough time, eheadspace can help.
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Youturn
Youturn Youth Support is a not-for-profit organisation helping young people in need under 25 years old to build better lives. Youturn support people across Southern Queensland from their main work locations in Tewantin, Maroochydore, Gympie, Caboolture, Toowoomba and Bundaberg.
Other support services
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DVConnect Sexual Assault Line
DVConnect Sexual Assault Helpline offers Queensland callers telephone support and counselling to women, men and young people, who have been sexually assaulted or abused; providing a sensitive, non–judgmental service.
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SANE Australia
SANE Australia is a national mental health charity working to support four million Australians affected by complex mental illness. SANE’s work includes mental health awareness, online peer support and information, stigma reduction, specialist helpline support, research and advocacy.
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Griefline
Griefline listens, cares and supports people experiencing loss and grief, at any stage in life. Griefline is Australia’s only dedicated loss and grief national telephone counselling service. Griefline provides anonymous support and specialist counselling services to individuals and families. All calls are confidential and are free.
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Homeless Hotline
Homeless Hotline is a 24/7 telephone information and referral service for people who are experiencing homelessness or are at risk of homelessness.
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Open Arms - Veteran and families counselling
Open Arms provide professional, confidential service, with 24/7 support available to all current and ex-serving ADF members and their families.
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Butterfly Foundation
Support for eating disorders and body image issues.
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Peer support groups for mental health - GROW Australia
GROW is a community-based organisation that has helped thousands of Australians with their recovery from mental ill-health through a unique program of mutual support and personal development.
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Defence Family Helpline
The Defence Member and Family Helpline is the first point of call for Defence families seeking support, information or connection with their community.
Last updated: August 2024